How do I find my driver?
After collecting your luggage pass through customs and turn left, in the arrival area.
Look for YELLOWFISH TRAVEL sign on your right hand side opposite the tourism office. Your driver will be waiting for you.
In the unlikely event you don't see your driver at the airport, please call the emergency number
(00351) 914 671 544 / (00351) 914 369 881
How do I pay?
You pay the driver in the airport in cash euro.
Do you have children's seats, baby seats, infant carriers?
Yes, subject to availability children seats are free of charge, they must be reserved at the time of booking the transfer. Click link to view image / specifications;
[infant carrier]
[children seat]
[booster cushion]
What happens if the flight is delayed?
If your flight is delayed there is no need to worry - we always confirm flight directly with Faro airport and will be waiting until you arrive.
Can I book the return trip from my destination?
Yes, by Internet www.faroairporttransfers.carrentalalgarve.com or by phone at (00351) 916 053 420.
Are the passengers insured?
All drivers, passengers and vehicles are fully licensed and insured by the DGT/DGV
We do not want to drive from the airport but would like to hire a car at our destination, can you arrange this?
Yes, we can deliver a rental car at the same time or later - delivery is free. Please see www.lagoscarhire.com for prices and conditions.
How long is the trip between airport and destination?
In general count a minute per euro.
How long will the driver wait for us to clear customs?
The driver will normally wait for 60 minutes before making enquiries with the airline, immigration and making a paging call. Only after all this and if there is no sign of the passengers will the driver leave the airport.
Can we use the drivers phone?
Yes, charges are by minute.
We have lots of luggage, a mountain bike, a golf bag - will there be room?
Each passenger has an allowance of one suitcase and one board/ski bag. If you are bringing a mountain bike please notice us in the message box in the booking form or to the contact page.
Can we stop off at the supermarket en-route?
By prior arrangement on a private transfer only, although not at peak times - a supplement may be applicable.
Is the transfer direct or do we stop en-route?
Transfers are direct, door-to-door.
Does the driver speak English?
All our drivers speak English.
Do I have to share a vehicle with other people?
Not unless you invite them.
How far in advance do airport pick-ups need to be booked?
Normally we require 24 hours notice.
How many people can travel in one of your cars?
Only a maximum of four people can travel in a standard sized car, mini buses are available at an increased cost. This includes small children who count as one passenger for insurance purposes.
Do you offer tours?
Not at this time.
You are welcome in Portugal on Faro Airport where our friendly stuff is waiting for you.
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